EU unemployment allowance and leave

EU unemployment allowance and leave

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If you do not resign yourself but are forced to leave the European Commission or another EU institution at the end of your contract, you might be entitled to an EU unemployment leave and a rather generous unemployment allowance

Entitlement conditions

You will qualify for this benefit if you:

  • Worked for the EU for more than 6 months
  • Did not resign yourself before the end of the contract period
  • Were not dismissed for disciplinary reasons

In short, you get the EU unemployment leave and unemployment allowance if your contract cannot be prolonged for legal reasons (for example, you’re a contract agent at the European Commission), or the respective EU institution does not prolong your contract for some other reason.

EU unemployment leave length depends on the years worked for an EU institutions
EU unemployment benefit: years of service vs. length of unemployment leave

Length

The duration of the unemployment leave after leaving EU institutions depends on the time worked. In short, you gain four months of unemployment leave for every 12 months of work. Work three years, get a year of benefits, work six years, get two years. 

However, the maximum duration of the EU unemployment leave and benefits payout may not exceed three years (36 months). Hence, you are affected by this limitation only if you have worked for the EU for more than nine years.

If there is an interruption in your unemployment leave, e.g., short term employment or you start a new job but get fired soon after, the allowance payment is at first suspended, but then can be resumed if you are still within the period of entitlement. 

Example: You worked for the European Commission for six years as a contract agent. Your contract is not prolonged and you become unemployed. This entitles you to two years of paid unemployment leave from the European Union. Further, you return to your home country as an unemployed person, but then find a local job six months into your leave. However, after two months you realize that it’s not a good fit and you quit. In this case, your leave and allowance will restart. Bear in mind, that the unemployment leave period does not get extended by the period you worked!

Also, check the detailed rules. While the unemployment allowance benefit will resume, there might be a gap of two months before you get your EU payments restarted again. 

Unemployment allowance amount and other benefits

The allowance is paid for a maximum of three years and decreases every twelve months. This is how the EU unemployment allowance is calculated:

Of course, this wouldn’t be the EU if the rules weren’t more complicated. Read on!

During the first six months of your unemployment period there is no upper limit to your unemployment benefit, i.e., you get all 60% of your previous salary. However, from month seven the unemployment allowance is limited at 2894,36 EUR. Fortunately, the unemployment allowance may never be lower than 1447,18 EUR. These thresholds are periodically adjusted so check the most recent figures with your institution’s HR before you leave.

The percentages above are calculated from the so-called ‘Brussels salary’, i.e., 100% of your nominal salary. The correction coefficient is not applied to the calculation of the unemployment allowance.

This means that if you work in a country with a correction coefficient lower than 100%, you’ll receive an unemployment benefit for an amount quite close to your previous salary.

JSIS

The EU really takes care of its former employees. Did you know that you get to keep the EU health insurance for both you and the family for the whole unemployment period?! And, just as while working, it’s active worldwide. 

If you decide to live or travel in another country and incur medical costs, these will be reimbursed at the same rate as while you were employed – 80-85%. Just make sure you sign up for the external JSIS account. 

Other conditions

After you leave an EU institution to become unemployed, you are expected to register with the national unemployment service in any EU country. Usually people choose their own country, but they don’t have to. 

One is free to choose a country where obligations for the unemployed are more lax, for example, fewer visits to the unemployment agency, less participation in “active employment measures”, fewer requirements to show that you are looking for work.

Forms

Click on the link to download the appropriate European Commission form to claim the EU unemployment benefit.

VERY IMPORTANT: You have to send it to the relevant PMO email address (PMO-CHOMAGE@ec.europa.eu) in EIGHT days after your contract with the EU ends. Otherwise you will loose the right to claim this benefit.

If you are looking for work in an EU institution, check out the article below about salaries in the various EU agencies with direct links to each institution’s vacancies portal.

What to do while unemployed?

Being on unemployment leave from the European Commission, EU agencies, the European Parliament or the Council is an opportunity you shouldn’t waste, especially if you are entitled to a longer leave period. 

Many people just take a few months off before finding a new EU or national job, but you don’t have to. These some of the more productive things people have chosen to do while on their unemployment leave from the EU:

  • Travel the world with family, do that long-planned gap year anywhere
  • Get new educational degree
  • Get vocational training
  • Give a shot at entrepreneurship while having a good safety net
  • Seriously develop a new hobby

Do you have question or suggestion for this article? Please share in a comment below and let’s make this resource better for you and other readers!

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43 responses to “EU unemployment allowance and leave”

  1. Hi, thank you for the article. Very interesting. Do you know if receiving the unemployment benefits affects your tax residence? I mean after the end of your contract your tax residence should be the one in which you are living despite the fact you are getting the EC unemployment allowance or you keep the established at the moment of your recruitment?

    • You decide your own tax residence. Receiving of the EU institutions unemployment allowance is not linked to this. What matters is that PMO asks you get secure a monthly certificate from an unemployment agency, preferably, in one of EU member states. You should choose a country where you can obtain the certificate.

  2. Hello Ben,

    I would be very thankful if you could please help me to understand how unemployment allowance and my duties concerning registering with a relevant national authority works in case of an illness.

    I have been diagnosed with a life long illnesses, and have been placed on a prolonged sick leave. My employment contract as a temporary agent will end very soon.

    Under Article 28a, 2 of the Staff Regulations Under (a) , (b) and (c) are outlined the responsibilities of a former member of the temporary staff.

    Bellow in this paragraph it is also indicated that the allowance “may be granted or maintained by the Union, even where the national obligations referred to under (b) have not been fulfilled, incases of illness, accident, maternity, invalidity or a situation recognized as being similar or where the national authority, competent to meet those obligations, has given a dispensation “.

    Owing to the gravity of my illness I am deeply concerned I will be able to actively look for jobs, or take part in training, or other activities that the local employment service might require from me in order to stay registered as unemployed.

    As the Staff Regulations, Article 28a, 2. in the last paragraph, as quoted above – my question is as I am diagnosed with a lifelong long incurable progressive disease will I receive my unemployment benefits even if I can’t take part in job seeking or other activities as requested by the national employment services?

    How would my responsibilities look like towards PMO and how towards the national employment services? I would still need to have each month a certificate issued by the competent national authority stating I have fulfilled the obligations? Will the medical certificates from a treating doctor be sufficient ( which will indicate my fitness to work) to submit to PMO and/or to relevant national employment services?

    Or did anyone else had similar experiences with PMO and national employment services (in case of incapacity to work, life long illness etc) ?

    Thank you in advance for your help in clarifying the matter.

    Best regards ,
    Ris

    • Dear Ris,

      First of all, I’m sorry for the bad diagnosis.

      Second, this matter is too serious to rely on the advice of me or other readers of this website, unless they are EU law specialists or with substantial background in EU HR matters.

      With this out of the way, here’s what I’d do:
      * You MUST do as much clarifying of your future entitlements as possible while your contract is still active. As soon as the contract will end, your access to expertise of EU institutions will be 5+ times more difficult. I hope that your health situation still allows you to contact your institution’s HR and the PMO, Paymaster’s Office, to find out as much as possible everything that pertains to your case. Also – better to ask the same question to both your HR at the same time, as sometimes the interpretations differ.
      * Consider joining a labour union EU officials (one of these https://unionsyndicale.eu/en/about-us/member-organisations/ or another one recommended by your institution’s Staff Committee). However, before that find out if they offer legal advice to members. Some labour unions do 1 free case per year or a longer period. If you can afford it, this is the time to consult a lawyer.
      * If you have worked less than 10 years for EU institutions, you are not entitled to the EU pension, however, you have probably accumulated substantial pension capital. Make sure to transfer it out of the EU pension system to a private third tier pension fund, so that any relatives or other persons could inherit the funds. If you’ll leave the money in the EU pension system, it will be lost if you die before reaching the official early retirement age of 58.

      I’m looking forward to what other readers will suggest!

      • Dear Ben,

        thanks a lot for your prompt reply, and for for very valuable inputs and suggestions.
        It seems it is more complex than I imagined. I cannot agree more with you on the need to clarify what will be my rights and obligations in light of my illness.

        If somebody else had similar experiences with an illness, their employer and PMO and unemployment allowance after their employment contract ended, please do share your experiences, it might be helpful.

        I have read Viktor’s experience (sorry to hear about your awful experiences), which is very unfair and plainly wrong in how he is treated.
        It seems the former EU employees are somehow left to the mercy and must alone deal with national employment services (although we all pay unemployment insurance). I think this should not be the case, there should be better cooperation and understanding established between PMO and national employment services.

        If Viktor reads this, please get in touch with me directly (you can reach me at: bro527747@gmail.com), if possible (hope it is ok to leave my email contact here) as I am myself very concerned about also having such issues and I wonder how you had resolved that very serious problem (with the local employment service who did want to sign an EC-FTCS form).
        Thank you.
        Best, Ris.

        • It’s a shame I didn’t set up a Facebook group a long time ago. We’ve had many very competent readers, and it would have been way easier to tap into their expertise on FB rather than here in the comments section.

          Ris, I truly hope you manage to find a competent person who’s gone through something similar.

        • Dear Ris,

          I’ve just read your post now and it made me realise that I am still in a relatively reasonable situation.
          Regarding my case with the EC-FTCS form: the Labour Market Service local office sent the form to their Directorate and I guess after a while they found a competent person who was familiar with the procedure and gave a green light to the local office to sign the form. Since then, they do it every month without bigger problems (except when there is an administrative mistake from their side).

          In your case Ris, I think you can find some details in the PMO presentations (check also MyIntracomm). When you are sick and cannot go to the local labour office, you need to submit a sworn statement and a medical certificate about it as long as the situation persists. You can also contact PMO via Staff Matters, they reply (sometimes with a longer delay).
          I hope you managed to solve your issue in the meantime.

          I wish you all the best and Good luck.

          Best regards,
          Viktor

  3. Dear Ben,

    First of all, thanks for the post. I just wish all worked in a way you describe it.
    As an „active” jobseeker, I would like to share my experience with you and also ask for your advice…

    Before starting my jobseeker period, I knew that I could not continue my career and moving to a country where I do not speak its language would be another obstacle. Despite these challenges, I was expecting a little bit more relaxing period than I actually had. I thought I could re-plan my career, apply for jobs that fit my qualification and may learn new things to broaden my portfolio.

    My story and experience
    My wife got a position at a United Nations organisation in Austria. After the end of our contract at the European Commission, we moved there and I registered as jobseeker.
    On the very first working day after my EC contract ended, I tried to register at the local Labour Market Service but they did not know what to do with an ex-EC staff. Furthermore, they did not want to sign a form (EC-FTCS form in our case) that was not released by any of the local Authorities/Ministries. After some hours of waiting, this first problem was solved.

    The other surprise is that I seemed to be overqualified, they could not register me as a researcher/engineer and so when I mentioned my PhD degree, their surprise just increased.
    They said that they did not have any job opportunity in their database in natural sciences/research or any closely related field. They just offered some technician and blue-collar positions. Since I did not speak the language, we agreed to follow a German course first. Here came another issue. Apart from the lengthy travelling time (>3 hours per day for a 3 hours course), the course speed was very slow. I tried to negotiate with my adviser at the Labour Market Service that I would follow another language course where the speed is closer to normal and I would cover my costs. Of course, the Labour Market Service did not agree and threatened me to de-register from the jobseeker database if I did so.
    An extra “kind” service from the Labour Market Service and the language school was when I tried to take few days off to prepare for job applications and interviews, they did not grant these days and considered them as unjustified absence from the course…

    After this language course, the Labour Market Service just forgot about me. I could benefit from it, in the meantime, I managed to finish two additional language courses covering my own costs.
    Few weeks ago, out of the blue the Labour Market Service informed me that they de-registered me. After my complaints it turned out that they made an administrative error so they re-registered me. Since then, they are threatening again with de-registration especially if I do not accept the jobs they offer (mainly jobs requiring no qualification, blue collar jobs). It was very strange that my adviser did not find any available jobs for engineers/researchers in their database. When I checked it from home, I managed to find some…

    What makes me also disappointed is the way my advisor treats me: unfriendly (sometimes arrogant), scornful and not very helpful. I pointed out that if an ex-EC staff wishes to begin a new job within 2 years after leaving the EC, then an authorisation should be requested from the EC first. My advisor said that they did not care about these rules, I should start any jobs when the Labour Market Service says so.

    I still feel myself very privileged to be entitled for the jobseeker benefits but my situation is far from “ideal”. I am stressed, cannot really prepare applications properly, cannot learn new things and hardly manage my family.
    I asked for help from PMO but the only thing they said that I should be considered as jobseeker but they did not explain how I could prove it if the Labour Market Service will not sign my monthly EC-FTCS form anymore. PMO adds that if I am sanctioned by the local authorities, then I have to accept it and PMO could not do anything (meaning I would loose my jobseeker status).
    Could any of you give me an advice? Is there a legal document (EC directive, decision) that I could use apart from the staff regulation to explain my situation to the Labour Market Service adviser? Which official document describes the obligatory prior authorisation process? Thanks for the replies in advance.
    Best regards,
    Viktor

    • Hi! Very sorry to hear about your experience, however, it appears to do with the Austrian institutions and not with the EU. I would not hesitate to escalate this up the hierarchy in the Austrian institutions, but you might incure interpretation costs. Second option – register as an unemployed person in your home country or another nearby country where the unemployment rules are more friendly or they are easier for you to navigate. This might make you commute to the country’s unemployment office every 2-4 weeks (if they do not agree to remote visits), but this might be preferable to your current situations. Also – some countries differentiate the obligations unemployed persons have to fulfill based on where they declare they will look for work. E.g., if you search for work in the country, there’s a more stringent set of obligations. If it’s in another EU MS, the rules are less stringent. Maybe also consider consulting a labor union/labour law laywer.

  4. Thanks for the post. I have a few questions: do you know which are the EU countries with less obligations (like visits to the unemployment agency) for the unemployed? In that sense, would it be better to register in Belgium or in Spain? In my case, I renewed my contract for 2 years but now I want to leave after 1 year, as I would like to do a long trip, and my hierarchy is aware. As resigning would deprive me of the right to the EU unemployment leave, is there a way to keep it? For instance, if they terminate my contract but not due to disciplinary reasons? Thanks in advance.

    • Hi! I’m not aware of the unemployment leave conditions in EU MS. Use your time in an EU institution to talk to colleagues from various countries. Some countries have a rule that if you declare that you are looking for work outside the EU, you have to show up at the unemployment office less frequently.

      Indeed, you cannot leave yourself, as this will disqualify you from receiving the unemployment allowance. The only option available for most folks is if you have a time-bound contract agent contract. If you are an assistant or an administrator, there’s almost no chance the receive the unemployment allowance. One arcane rule from the staff conditions is that if your position is not anymore necessary and you are put on leave in the interests of service. Take a look at the Staff Conditions, but it will be near impossible if you are not a contract agent and do not serve until end of your contract term.

  5. Hi, Many thanks for this. Very useful – one question – do you receive child and family allowances while being on unemployment leave? Asking as I have 3 small children

    • Yes, which is really sweet. I got slightly more money compared to when I was employed as the country I worked in had a low correction coefficient.
      The correction coefficient is not applied to the unemployment allowance.

  6. My CA contract ended recently because of a six year staff rule. The problem is I was advised the week before my contract ended that I will have to undergo a major operation (March) and some months recovery. I haven’t registered for any unemployment payment from the Commission because I cannot actively look for a new job. I understand a medical allowance can be paid in some circumstances but as I no longer have access to the EP intranet I cannot do anything. My HR manager is aware of the situation but nothing has been put in place and I’ve had no income for over 5 weeks. Can you advise me who to contact pls?

    • Please join a union asap (bbtk or similar) to get your papers faster proceeded. If not, you risk to wait a bit longer. Check all agencies for jobs, Epso, Facebook groups etc. You have to be active. Stay strong and don’t lose the hope.

    • Hi! I believe you should have registered for the unemployment. Medical reasons should not prevent you to qualify for the unemployment allowance. If there are any obligations the unemployment agency asks you to fulfill, these usually can be waived due to medical reasons.

      There used to be a very strict rule that you had to claim the EU unemployment allowance 8 days after ending employment. Unfortunatelly, there is now the possibility that you might not get any EU umemployment allowance at all.
      I hope that you can still salvage something! Please keep on contacting your previous institution’s HR or get in touch directly with the PMO.

  7. Hi, Thank you very much for the information. I have just concluded my contract and intend to avail of chomage, I have sent off the first set of documentation and I have registered with actiris. My question is more procedural as my HR office dont know so I hope this is within scope. It seems that with actiris you register online and you can generate the A15 form every month. They dont sign the CE-AATC from anymore. For the interaction with CAPAC is it necessary to create an account and then to take an appointment, or is it enough to call in at the end of the month and get the form stamped. Im a little unsure at to how this works. Thanks

  8. 1) will the benefits be paid delayed? 2) not be paid at all? 3) stopped completely ? 4) what day are they supposed to be signed by the national um institutions and submitted in Sysper? (Last day of January for January?
    Many thanks in advance!

  9. How long is the so-called “EU unemployment leave period”, eg. after a 5 years CA contract?
    From previous messages, I understand one can always get the EU unemployment allowance, even after a short term employment contract in a private company, as long as the allowance falls stills WITHIN the EU unemployment leave period. Correct?

  10. Dear Ben,

    Thanks for this and your other many useful articles, it really makes a difference to have all these materials in a one-stop place.
    I was just wondering, though, if the ceilings are updated to 2022 – I would say they are not. In case you have the time to update them.

    Thanks again for all your posts!

  11. Thank you so much for the information! So, if I understand correctly there are no family related reasons where one can claim unemployment benefits. My husband is a national civil servant and is being transferred to a new post in another EU city (no choice). If I want to follow him to keep my family together and have to resign before the end of my contract, I cannot claim any benefits?
    Thank you again!!

    • It seems that it’s impossible to get the unemployment allowance if you leave by your own initiative no matter the circusmstances. For me this seems to be very bizzare, but I haven’t yet read anything about finding a way around the regulations.

      Yours is a valid case where I believe the unemployment allowance should be paid to allow you to resettle and find a new job. I’m imagining a worst-case scenario where you have to leave an EU institutions job because your child or spouse becomes very sick and you have to care full-time for the family member. In this case you also would not only lose a well-paid job with health insurance, but would be completely unprotected financially. I’m finding it hard to wrap my head around this.

  12. Hi Ben,
    in case you reside in the Netherlands but you already receive a pension from another EU country or private pension fund, are you still entitled in unemployment allowance?
    Thanks
    Thomas

    • Thomas, apologies, but I don’t know the answer. Please ask your former institution’s HR or the PMO.

  13. Hello Ben,

    I wonder about a situation when you have a fixed contract and you decide that you dont want your contract to be renewed (but of course you work until the end of your contract and you tell your boss more than 3 months in advance that you will not be interested in the renewal). Will you be entitled to an EU unemployment leave and the allowance?

    Best regards,
    Ella

    • Ella, hi! According to my understanding of the rules, in this case you would not be entitled to the unemployment allowance as you would be offered a contract extension, but you’d decline it.

      I personally think that this is a weird provision in the EU staff rules that leaves institutions staff with little social security if they have to leave work for personal reasons (personal sickness, need to care for family member, willingness to retrain yourself, horrible boss, etc.). I would like to know if this has ever been reviewed by the Court of Justice of the European Union.

  14. Thank you for your article! Do you know how tax declaration works in case of EU unemployed? If the person stays in Belgium, but not Belgian, is the unemployment benefit taxed?

    • Hi! The EU unemployment allowance, just as the EU salary and any other allowances, may not be taxed at the national level.

      PMO requires you to register with an unemployment agency in any of the EU member states and satisfy the national requirements (usually something along the lines of looking for a job, undergoing some training, regularly reporting to the institution), and so that you could get the monthly form that you are still unemployed. However, the national authorities have no taxing rights over the EU unemployment allowance; this is solely managed by the PMO.

      Out of my own experience, if you have a choice between several countries (geographical proximity, relatives, property, etc.), try to register in the one with fewer requirements on the unemployed. This makes your unemployment period much more enjoyable and leaves more time for recreation and real job search once you feel recovered from the previous job.

  15. Hi, this is really useful, thanks!
    I am working for the EU Commission at JRC Ispra (Italy), but once my contract ends I would like to receive my allowance in Belgium. I understood that in order to get the allowance I need to work for three months in Belgium after the end of my contract at the EU Commission.
    Could you confirm this?
    Thanks,
    Francesco

    • Francesco, hi! It is a principle of the EU unemployment allowance that it is paid if you haven’t found work. If you would work any period in Belgium, you would not be entitled to the EU unemployment allowance. It is stated in the rules governing such situations that if you find work, the EU unemployment allowance is stopped. However, if you loose the work you found during the EU unemployment period, payment of the EU allowance is resumed (as are all the other benefits like JSIS coverage).

      Where you choose to reside during your EU unemployment leave has the impact of what national unemployment rules you have to satisfy/follow during the unemployment period. It does not directly affect your entitlement to the EU unemployment allowance.

      It used to be the case that the EU unemployment leave was paid 2 months after ending EU employment. For this reason you should have a financial cushion that allows you to survive this period without an income.

  16. Good afternoon, thank you. 1) Could you pls advise if those amounts are net, meaning after all taxes? Therefore when you mention I get minimum 1447€ , is that net, or are those gross figures to which taxes are applied so I get less?2) Does 60% of my previous salary include my whole salary including the 16% expatriation allowance?3)If I;l worked part time on the last 4 month, would the allowance be 60% of it? Or an average of the last year? Thank you so much

    • Hi!
      1. The amounts are “net”.
      2. I’m certain that the unemployment allowance includes household allowance and dependent child allowance, however, I’m not certain about the expatriation allowance. I suggest to either ask you institution’s HR or write to PMO.
      3. I don’t know about part-time work. It would be great if after you clarify this you would share with me so that I can update the article!

  17. Thank you for that useful information.
    What about the scenario if you work already several years and then changing a post and probationary for that post is not successful?
    How long unemployed allowance will be payed in such situation?

    • Thanks for finding the site useful! According to my reading of staff rules, the total uninterrupted working time for one institution would count, so also the previous position’s time. However, if the new position is at another EU institution then I believe you would be just entitled to some very short unemployment period in accordance to rules that regulate probationary periods.

  18. Thank you Ben. A really clear article on a subject that has been difficult to research.

    Back on Brexit. Do you know if this article applies to UK staff whose contracts will be terminated with notice on 31/12/2020? Are the entitlement conditions still met in this scenario?

    • Hi, Sarah! I see no reason why UK nationals should be left without social guarantees, even if the UK doesn’t settle its outstanding contributions to the EU budget. All EU employees make their social contributions (pension, unemployment, etc.) so UK nationals should also be covered.

  19. Hi,

    Thanks for that useful information. Do you know whether Irish passport holders from Northern Ireland are still entitled EU unemployment allowance if they return there after completing a contract in an EU institution? Since Brexit, Northern Ireland is no longer in an EU Member State but someone from there with an Irish passport is still an EU citizen.

    Many thanks again.

    • Your rights to an unemployment allowance are not affected by where you settle while receiving it. Former EU employees are known to take a gap year, travel the world, and still receive the allowance. As long as you fulfil the obligations set by the PMO (the monthly form from the national authorities) and the unemployment institution you have registered with, you will receive the allowance.

      Important to know – the unemployment allowance doesn’t get indexed by the ‘correction coefficient’ so you’ll receive the full planned amount even if you settle in a jurisdiction with a low coefficient.

  20. Good morning,
    Thank you for this helpful article.
    I would appreciate some advice on the following:
    1. JSIS: can I continue to benefit from the JSIS health insurance even when the country you are living in has an universal health coverage…?
    2. Is it possible to apply for another position at the EC even if you did not pass the probationary period of your previous position.
    3. What happens to your medical records once you leave the EC?

    Thanks in advance,
    Synead

    • Synead, hi! Thanks for you questions. I’ll try to answer as best as I can.
      1. Nominally JSIS offers top-up coverage. Answer to this question differs based on whether:
      a) you work for an institution in a country who’s national you are. Plenty of colleagues in such a situation are lucky and get reimbursed anyway in most cases. However, there are instances when JSIS refuses coverage. It, of course, matters what is the stated reason for denied reimbursement claims. Often in order to get reimbursed you have to demonstrate that the service was either unavailable in the public sector healthcare or that there were “gross deficiencies of the system”. This might be some research, official website that shows the queues for services. Some colleagues have managed to get reimbursed if they get a note from their family doctor who as an expert certifies that it was impossible or impractical to refer you to state-funded services. If you get denied reimbursement frequently, if a particular healthcare service is not an emergency, you can ask for a previous authorization to receive the services. Once you get that, there should be no issues with the reimbursement.
      b) if you work in a different country than the one you are originally from. In the latter case, it also matters if you have taken the steps to enroll in the healthcare system of the country you are working in. It’s generally better not to enroll in the local healthcare system of the country your institution is located in. In most cases when JSIS denies reimbursement, you just have to write a standard letter to your own national healthcare institution asking to either reimburse a particular expense (attach the proof of payment) or provide a refusal to pay. Once you receive the refusal to pay, just forward it to JSIS/PMO and ask to reevaluate the reimbursement claim.
      2. Yes, it definitively is. And you definitively should. The institutions are quite bad at getting in touch with previous employers unless you’re applying for a very high-level position.
      3. This would be something you would have to ask JSIS or/and PMO. My guess is that after the entry into force of the GDPR data retention periods should be shorter. However, I left one institution in 2017 and rejoined another in 2019. All of my reimbursement claims form 2014 when I started working for the EU were still available. If interest, try to ask the European Data Protection Supevisor. Contacts here

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